This privacy policy ("Policy") outlines the procedures regarding the collection, utilization, disclosure, and transfer of your information by Carbasket Automobile Services India Private Limited (referred to as "Carbasket," "Company," "we," "us," or "our"), the operator of the website https://www.Carbasket.in/ along with its mobile applications, and any other associated platforms ("Website"). This Policy is an integral part of our Terms of Use. Any capitalized terms used herein but undefined shall hold the same meaning as in the Terms of Use. By accessing the Website, you acknowledge that you have read, understood, and agreed to this Policy and the Terms of Use.
General
The Website is owned and operated by Company. We are committed to safeguarding the information you disclose while interacting with our Website. Please review this Policy to understand how we treat the information you provide and how we protect your privacy. Kindly note that when redirected to or accessing a licensed domain not owned or operated by us, you are subject to the privacy policy and terms of that third-party domain. We shall not be held liable for any claims arising from your use or access of such third-party domains.
Your Consent
By browsing, visiting, accessing, and/or using the Services on our Website, you explicitly consent to and agree with the terms outlined in this Privacy Policy. You affirm that the information provided by you is lawful, accurate, and does not infringe any laws. Carbasket holds no liability regarding the authenticity, genuineness, or accuracy of the information provided by you.
Information
This Privacy Policy applies to:
- Personal Information: To access certain Services on the Website, you may be required to provide personal information during the registration process. This may include your name, email address, phone number, account details, KYC information, and any other necessary details. The information provided enables us to deliver Services, enhance user experience, and improve our Website's functionality. Additionally, we may collect information from you to improve our Services, but we do not share this data with third parties except as outlined in this Policy or required by law.
- Non-Personal Information: Non-personal information, such as internet browser type, operating system, and browsing behavior, may be automatically collected through technologies like cookies and web beacons. This information helps us analyze and optimize our Website for better user experience and may be used for marketing purposes. By continuing to use our Website, you consent to the use of cookies and similar technologies.
Types of Information Collected
We may collect and process the following information: internet connection details, device information, browsing behavior, IP address, location data, user preferences, account/user information, transactional details, and information related to your vehicles.
Third-Party Integration
You may access our Website through third-party platforms, and we may collect information provided through these integrations. We may also display links to third-party websites, advertisements, or electronic communication services. We do not endorse or guarantee services/products offered by third parties and are not responsible for their privacy policies.
How Your Information Helps Us
The information provided helps us enhance functionality, personalize user experience, and improve service quality. Your information may also be used for targeted advertising, research, and analytics to better understand user behavior and preferences.
Public Posts
You may provide public posts, such as reviews, feedback, or comments, which may be accessible to other users. We reserve the right to remove or delete any posts deemed false or misleading. Your public posts may be used by us for lawful purposes or shared with third parties.
Opting Out
You may opt out of receiving promotional emails from us by following the instructions provided. However, please note that even if you opt out, you may still receive non-promotional emails related to your account. You have the right to withdraw consent or request deletion of your information, subject to applicable laws.
How We Use and Share Collected Information
We use the collected information for various purposes, including responding to queries, improving services, sending communications, administering contests, providing customer support, and fulfilling contractual obligations. We may share information with third-party service providers, partners, vendors, and affiliates, but only as necessary to provide services or as required by law.
Contact Us
For any complaints, concerns, or questions regarding this Policy, please email us at [email protected].
Updates/Changes
We may update this Policy periodically to reflect changes in technology, laws, or other factors. Any changes will be effective immediately upon posting on the Website. It is advisable to review this Policy regularly to stay informed about updates.
Questions/Grievance Redressal
For grievances related to information processing, please contact our Grievance Redressal Officer ("GRO") at [email protected] or write to us at our registered office address:
Registered Office – 97/2, Bannerghatta Main, Opp DMart, Bohra Layout, Bangalore South, 560083
Disclaimer
We shall not be liable for any security breach or disclosure of information not requested during registration. For any questions regarding information protection, please contact our data protection officer/grievance officer.
